Right of withdrawal
A customer who is consumer may benefit of a right of withdrawal. He has no right of withdrawal when the customer removes the sealing from a delivered medium.
You have the right to withdraw from this contract within 14 days without stating any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract in case of streaming products or from the day on which you received the goods in case of data stored products.
In order to exercise the right of withdrawal, you must inform us (Cardiac Research and Education GmbH, Unterer Brunnenweg 10, D-66424 Homburg, Fax +49-6841-120984, Email email@example.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient to send of the notification of exercising the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
When you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive delivery method we offer), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. In case of delivery on data stores: We may withhold reimbursement until we have received the goods back or until you have supplied
evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Premature expiration of the right of withdrawal
In case of a streaming product your right to withdraw expires when you explicitly agreed that we begin to fulfill the contract before the withdrawal period has expired and you confirmed your knowledge that if you agree with the early beginning to fulfill the contract you will lose your right to withdraw.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To Cardiac Research and Education GmbH, Unterer Brunnenweg 10, D-66424 Homburg, Fax +49-6841-120984, Email: firstname.lastname@example.org
I/We (*) hereby give notice that I/We (*) withdraw from (*) my/our contract of sale of the following goods (*)/the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
Delete as appropriate.